Change Ahead - How Research and Design are Transforming Business Strategy

Author(s): Carola Verschoor


In a complex and networked world, business, more than ever, is about adaptability to change and the capacity to create new propositions through a dynamic interaction with the environment. Much like sailing, business strategy will increasingly come to be about the ability to steer towards growth through dynamic leadership, empathetic understanding, and skilful use of tools and abilities. This book reveals the philosophy, working processes, and approaches to business creation and development through research and design. It provides a model for integrating user insights into business strategy beyond the literal understanding of the user and into the creative application of insights for the development of meaningful propositions. It is a must-read in these changing times because it discusses what needs actualization as we emerge out of the industrial model into an age of creative empowerment. Furthermore, it goes beyond the discussion to provide practical tools for businesses in the 21st century to evolve into adaptive systems through an integrative model of learning and doing, understanding and making, research and design.
Change Ahead is about the transformative power of research and design within business practice for relevant value creation in a changing world.


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Carola Verschoor is the founder of GROH! ( is an innovator, growth agent, brand builder, creative doer, marketing strategist and foodie. Her natural habitat is where innovation, marketing and design intersect. Carola loves challenges and believes that growth is achieved through a healthy mix of creativity, daring to believe in new possibilities, business-sense and a passion for making things work. In her practice at GROH! she supports clients in getting through the 'Grrrr'''' of change and into the 'Ooohhh!' of suprising, creative results to business problems. Carola has worked for over 20 years for and with some of the world's largest branded goods companies, including: Kraft Foods, The Coca-Cola Company, Danone, Ahold, Spadel, Sara Lee, FrieslandCampina, DSM, Philips and KPN among others. She resides in The Netherlands with her husband and children.

General Fields

  • : 9789063693985
  • : BIS Publishers B.V.
  • : BIS Publishers B.V.
  • : September 2015
  • : October 2015
  • : books

Special Fields

  • : Carola Verschoor
  • : Paperback
  • : 338.001
  • : 240